Verify that you are typing the access code correctly by checking it against your book, ID card or the code you were provided, and carefully re-type it into the access code field, making sure not to enter any extra spaces.
Please note only StrengthsQuest access codes will work on the StrengthsQuest site, entering a code from a different book will not work. If you received your code from your school, please verify with them that the code you are entering is the code assigned to you.
If the problem persists, please contact the StrengthsQuest Support Team by e-mail at StrengthsQuestHelp@gallup.com or by phone at 888.211.4049. Support is available 24 hours/day from 6:00 p.m. Sunday U.S. Central Time through 5:00 p.m. Friday U.S. Central Time.